Mailer Daemon Meaning: Explaining the “Mysterious” Delivery Bot

mailer daemon meaning cover image with a "do not" and "delivery" sign

All email users have seen those dreaded bounce messages: “Delivery failed.”

But have you ever wondered what actually causes these failures? While mailer daemons are a crucial part of the email delivery process, they often remain a mystery to most.

Below, we will shed light on the mailer daemon meaning, how it works, and the various codes it uses to communicate delivery failures.

We’ll also explore practical strategies that email marketers can employ to reduce mailer daemon delivery failures and improve the effectiveness of different types of email campaigns.



What is Mailer Daemon?

A Mailer Daemon or Mail Delivery Subsystem is an automated program that handles email delivery and returns error messages when an email cannot be delivered. When an email cannot reach a recipient, the mailer daemon is responsible for generating a bounce message and returning it to the sender.

Common reasons why users see emails from mailer daemon:

Mailer daemon error causesDescription
Invalid email addressesThe email address has typos, an incorrect domain name, or is non-existent.
Mailbox fullThe recipient’s mailbox is full and cannot accept any more emails.
Email server issuesThere are temporary or permanent problems with the recipient’s email server, such as network connectivity issues or server downtime.
Spam filtersThe recipient’s email provider or server flagged the email as spam.
Mailer daemon failures: Common reasons

Mailer Daemon: Functions

Here is the full scope of tasks the mailer daemon takes on:

  1. Error reporting: When an email cannot be delivered, the mailer daemon sends a notification back to the sender with details of the failure.
  2. Delivery re-attempts: Some mailer daemons may attempt to retry delivering the email after a certain period of time, especially for temporary failures like server issues or network congestion.
  3. Server logs: The mailer daemon logs information about delivery failures, which can be helpful for troubleshooting and identifying recurring issues.
  4. Queue management: It manages queued emails waiting to be delivered, ensuring they are processed promptly.
  5. Spam filters: Some mailer daemons have built-in spam filtering capabilities to prevent unwanted or malicious emails from being delivered.
  6. Email security: The mailer daemon can implement security measures to protect against email-related threats, such as viruses, phishing emails, and unauthorized access.
  7. Third-party integration: It may integrate with other systems, such as mail servers, firewalls, and intrusion detection systems, to ensure smooth email delivery and security.

Mailer Daemon Message: Format

mailer daemon message
A typical mailer daemon failure message

Mailer daemon messages follow a typical email format consisting of the components below.

1. Subject Line

The email subject line typically includes a notification that the email delivery failed, such as:

  • Mail Delivery Subsystem: Delivery Status Notification (Failure)
  • Undelivered Mail Returned to Sender

2. A From Address

The email is sent from an automated system, commonly referred to as “mailer-daemon@domain.com,” indicating that it’s not from a human but a server process.

3. Main Body

The main body of the email includes details about why the email failed.

This section may contain:

  • A brief explanation: A short message such as “This is an automatically generated Delivery Status Notification. Unable to deliver your message to the following addresses.
  • The recipient’s email address: This shows the email address where delivery failed.
  • Error code and reason: It also includes a technical reason for the failure along with the error code ( “550: Mailbox unavailable” or “552: Mailbox quota exceeded“).

Each error code provides insight into why the email couldn’t be delivered​. You’ll find a larger section about error codes below.

4. Diagnostic Information

This section offers detailed technical information about the failed delivery attempt:

  • SMTP response: The SMTP response from the recipient’s mail server, such as “554 Transaction failed,” is included.
  • Timestamp and server logs: This is the date and time of the failed delivery attempt, as well as any server logs that detail the process.
  • Message headers: A copy of the original email’s headers is often attached. This helps administrators trace the email path and analyze potential issues.

5. The Original Message

The original email message or a portion of it (such as the subject, body, or attachments) is often included, either inline or as an attachment. This helps the sender identify the email that caused the failure.


Mailer Daemon: Codes

Mailer daemon messages typically include SMTP/HTTPS error codes. These are numerical error codes used by email servers to indicate the reason for a failed email delivery.

CodeErrorPossible causes for the error
421Service Unavailable‣ The recipient’s mail server is temporarily down or overloaded.
‣ There’s a scheduled maintenance.
450Requested Mail Action Not Taken‣ The mailbox is temporarily unavailable.
‣ The server is busy or down.
550Requested Action Not Taken: Mailbox Unavailable‣ It’s an invalid or non-existent recipient email address.
‣ The recipient’s mailbox is full.
‣ The sender is blacklisted.
551User Not Local; Please Try Forwarding‣ The recipient’s email server requires additional forwarding.
552Mailbox Full‣ The recipient’s mailbox has exceeded its storage quota.
554Transaction Failed (Relay Access Denied)
‣ The sender is not authorized to send emails through the recipient’s server.
‣ There are authentication issues.
553Invalid Email Address‣ There are syntax errors in the email address.
‣ The domain name does not exist.
451Requested Action Aborted: Local Error‣ This indicates a temporary local server issue.
‣ There may be insufficient system storage.
452Insufficient System Storage‣ The server lacks the necessary disk space to process emails.
553Invalid Recipient‣ The recipient address is malformed or does not exist.
Mailer Daemon Codes

Mailer Daemon Errors in Email Marketing

In email marketing, if you’re seeing a lot of mailer daemon failure notifications, it means one thing — your email bounce rates are high.

Address your bounce rates, and you will see better results from different types of emails, such as:

It is something you need to address as a top priority.

Let’s examine why.

Problems Caused by Bounced Emails

If you’re witnessing unusually high bounce rates, it could lead to the following issues:

  1. Decreased email deliverability: High bounce rates can negatively impact your email sender reputation, which explains why your emails go to spam.
  2. Resource wastage: Sending emails to invalid addresses wastes your time and effort and leads to poor email delivery rates.
  3. Increased email marketing costs: If you use a paid email marketing service, you’ll be charged for sending emails that never reach their intended recipients.
  4. Dip in email marketing conversion rate: Bounced emails prevent potential customers from seeing your offers and making purchases, bringing down your sales numbers.
  5. Blacklisting: Sending emails to invalid addresses can be considered spammy behavior, leading to blacklisting by ISPs and ESPs.
  6. Data privacy concerns: If you’re collecting email addresses without proper consent, you may face legal problems, as outlined by CAN-SPAM and GDPR.
  7. Brand reputation: A high bounce rate means people don’t trust your brand and are avoiding submitting valid email addresses.

How to Fight the Mailer Daemon

These 13 guidelines can help you drastically reduce your email bounce rates.

  1. Implement the double opt-in method: Require subscribers to confirm their email address after signing up. This helps verify the accuracy and consent of email addresses.
  2. Share simple signup forms: Keep signup forms concise and only collect essential information. Avoid asking for unnecessary details that could lead to errors.
  3. Use real-time email verification tools: Verify submitted email addresses as they are entered on sign-up forms.
  4. Utilize email validation: For large email lists, use batch validation tools to verify the accuracy of existing email addresses.
  5. Verify MX records: Verify the mail server associated with the email address is active and accepting incoming mail.
  6. Maintain email list hygiene: Regularly clean your email list by removing hard bounces and inactive subscribers.
  7. Share a one-click unsubscribe link: Offer an easy unsubscribe option for subscribers to unsubscribe from your list. This is also in sync with email unsubscribe laws.
  8. Implement email authentication: Use email security protocols such as SPF, DKIM, and DMARC to verify the sender of your emails and improve email deliverability.
  9. Send great email content: Create engaging and relevant content that encourages subscribers to open and read your messages.
  10. Figure out the best time to send emails: Send emails at optimal times when subscribers are most likely to be active.
  11. Optimize images: Ensure images have small file sizes to ensure they load quickly and don’t hinder email delivery.
  12. Track email campaign metrics: Monitor your bounce rate and identify any trends or patterns.
  13. Study email engagement: Analyze engagement metrics like open rates, click-through rates, and conversion rates to identify areas for improvement.

Campaign Refinery: Your Ally Against Bounced Emails

At Campaign Refinery, we understand the critical role email marketing plays in reaching your audience. That’s why we invested heavily in advanced technologies and features designed to prevent bounced emails and ensure your messages achieve consistent inbox placement.

We consider our service one of the best email marketing software for small businesses and large companies alike.

To help you tackle bounces, we offer the following solutions:

  • Automated list cleaner: We built an email validation tool into the platform. Our automated list cleaner detects and removes invalid emails of all kinds, saving you time and money while protecting your sender reputation.
  • Reputation protection measures: We have a screening system for new customers, plus we closely monitor activities on our servers. This means our reputation among mailbox providers stays high, and you never face delivery or deliverability issues.
  • Batch sending: Our sending engine intelligently avoids queued emails by sending high-volume campaigns at the optimal speed.
  • Robust analytics: To improve email performance and reduce bounces, you need metrics you can trust. Our dashboard shows you relevant accurate data, consistently.

Campaign Refinery diligently follows best practices, and by partnering with us, you can unlock elite-level campaign performance — apply here to become a user today!

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