The Best AI Email Assistant in 2025: 9 Options to Consider

best ai email assistant cover image with a hand holding a phone displaying AI apps

If you’re on the lookout for the best AI email assistant, consider the nine options below.

Managing the email inbox has become a time-consuming challenge. Even the most organized professionals can feel overwhelmed with the number and complexity of tasks.

This is why AI email assistants are such a game changer. These sophisticated digital tools are revolutionizing how we handle email communication. Smart assistants can prioritize messages, draft responses, schedule meetings, and even detect the email tone of incoming emails.

AI assistants can help you reclaim valuable time while ensuring your email communication remains professional and effective.

Let’s find out what the best AI email assistant is for you and your email business.



What is an AI Email Assistant?

An AI email assistant is a sophisticated software tool that uses artificial intelligence and machine learning to help users manage, compose, and optimize their email communications more effectively.

These assistants have evolved rapidly in the past year; they can now go far beyond simple auto-complete or template features. They act as intelligent collaborators who understand context, tone, and communication patterns.

AI email assistants serve as an interface between users and their email inboxes, providing several key capabilities, explained below.

What Can AI Email Assistants Do?

11 typical functions AI email assistants can execute:

  1. They can generate complete email drafts based on simple prompts.
  2. They offer real-time writing suggestions and completions.
  3. Assistants can maintain a consistent tone and style across communications.
  4. They can adapt to individual writing patterns over time.
  5. AI assistants can automatically categorize and prioritize emails.
  6. They identify important messages requiring immediate attention.
  7. AI can bundle related conversations for easier tracking.
  8. An assistant can suggest optimal times to read and respond to emails.
  9. AI can create and manage email rules based on user behavior.
  10. They can automate repetitive email tasks.
  11. AI can generate follow-up reminders.

AI email assistants aren’t just for email users; they are also being mass-adopted by email marketers.

AI in Email Marketing

AI email assistants are revolutionizing the way businesses approach email marketing. By automating tasks, enhancing creativity, and optimizing performance, these tools can significantly boost different types of email campaigns.

Let’s analyze how AI can elevate your email marketing efforts:

  1. Email copywriting: Generate AI-powered copy such as compelling subject lines, email bodies, and email CTAs (calls-to-action).
  2. Email personalization: Use AI to analyze customer data and create highly personalized email content, increasing engagement and conversion rates.
  3. Dynamic email content: Automatically adapt email content based on recipient behavior, preferences, and purchase history, delivering a more relevant experience.
  4. Email design: Create visually appealing email templates with AI-generated layouts and design elements.
  5. Email A/B testing: Leverage AI to automate split testing of email subject lines, content, and design elements to identify the most effective strategies.
  6. Scheduling: Use AI to determine the best time to send emails for maximum engagement.
  7. Email workflows: Set up welcome sequences, abandoned cart reminders, and post-purchase follow-ups, to nurture leads and drive sales.
  8. Trigger emails: Send timely, personalized emails triggered by specific events, such as birthdays, anniversaries, or product purchases.
  9. Email campaign metrics: AI can identify patterns in metrics such as open rates, click-through rates, and conversion rates.
  10. Email performance: Use AI to forecast future email marketing trends and identify opportunities for improvement.

Top 9 AI Email Assistants in 2025

If you want an AI assistant to help you level up your email game, consider one of the 9 below:

  1. Google Gemini,
  2. Microsoft Copilot,
  3. Shortwave,
  4. Missive,
  5. Friday AI Email Assistant,
  6. AI Mail Assistant from Klart AI,
  7. MailMaestro Flowrite,
  8. Proton Scribe,
  9. Superhuman.

To help you master AI, we’ve selected The 10 Best AI Marketing Courses in 2025.

Below, we share more information on the tools, along with links and pros and cons.


Google Gemini is Best for Google Workspace Power Users

Gemini
Google Gemini

Gemini, a state-of-the-art language model from Google AI, offers a range of capabilities that can significantly improve email productivity and communication. By automating routine tasks and providing intelligent assistance, Gemini can elevate the email experience.

As Google’s latest advancement in email productivity tools, Gemini offers sophisticated features to help manage, compose, and organize emails more efficiently.

Features

  1. Smart Compose: Gemini can offer writing suggestions that complete sentences based on context and personal writing style.
  2. Email drafting: Users can generate complete email drafts based on simple prompts or previous conversations.
  3. Summary generation: Concise summaries of long email threads are offered.
  4. Priority Inbox Management: AI can identify and prioritize emails in Gmail’s Primary Inbox.
  5. Meeting scheduling: Gemini analyzes email content to create calendar events.
  6. Smart Reply: Users get contextually appropriate short responses for quick replies.
  7. Language translation: Built-in translation capabilities help with multilingual communication.
  8. Action Item Detection: Gemini identifies and highlights tasks and follow-ups within emails.
  9. Custom email templates: The assistant can create and suggest personalized templates based on frequent email patterns.

Pros and Cons

Comparing the good and bad of Google Gemini:

ProsCons
Gemini is seamlessly integrated with GmailIt’s only available for Google Workspace users
It has an intuitive user interfaceIt requires a premium subscription for advanced features
Gemini features powerful contextual understandingIt may not work offline
Users get multi-language supportLimited customization options are available
It packs various time-saving featuresThere are always privacy concerns with AI processing emails
Google Gemini: Pros vs Cons

Microsoft Copilot Targets Microsoft 365 Users

Microsoft Copilot
Microsoft Copilot’s web interface

Born from Microsoft’s $13 billion partnership with OpenAI, Copilot represents the convergence of enterprise email management and cutting-edge AI technology.

What sets Copilot apart is its deep integration with the Microsoft 365 ecosystem, leveraging data from Microsoft Teams, SharePoint, and other Microsoft services to provide uniquely contextual assistance.

The system was trained on millions of professional emails, helping it understand the nuances of business communication across different industries and cultures.

Features

  1. Contextual drafting: Copilot analyzes previous communications and calendar events to generate relevant, personalized email responses that match the user’s writing style.
  2. Meeting insights: It automatically pulls relevant documents and previous discussions before meetings, creating comprehensive briefing notes.
  3. Document Intelligence: The AI assistant scans attachments and summarizes key points.
  4. Calendar management: AI understands scheduling patterns and suggests optimal meeting times based on participants’ preferences.
  5. Priority Inbox: The tool learns from your behavior to identify and highlight crucial emails while filtering less important ones.
  6. Cross-lingual abilities: Copilot provides real-time translation and cultural context suggestions for international correspondence.
  7. Collaboration: The AI assistant integrates with Teams to provide context from chat discussions when composing emails.

Pros and Cons

This table explains the strengths and weaknesses of Copilot:

ProsCons
Copilot works well with Microsoft 365 due to deep integrationCopilot needs users to have a Microsoft 365 subscription
It features advanced AI capabilitiesThe price point is higher than the competitors
It comes with excellent security featuresThere is limited functionality outside the Microsoft ecosystem
Copilot has robust enterprise supportIt’s a complex setup for small businesses
The tool has rich formatting optionsCopilot has a steep learning curve
Copilot: Pros vs Cons

Shortwave Uses AI to Go Beyond Email Drafting

Shortwave
Shortwave in action

Created by a team of ex-Google engineers who played a role in developing Gmail’s AI features, Shortwave takes a revolutionary approach to email management.

Shortwave’s main focus is conversation threading and information retrieval. Additionally, Shortwave helps facilitate team collaborations on emails and task management. With features like smart search, quick actions, and customizable templates, Shortwave helps users stay organized and efficient.

Features

  1. AI-powered bundling: Shortwave groups related emails using advanced algorithms that understand context beyond simple threading.
  2. Intelligent notifications: The tool learns your response patterns to only alert you about truly important emails.
  3. Thread summarization: Shortwave creates concise, actionable summaries of long email threads.
  4. Priority detection: The assistant uses machine learning to understand your work patterns and automatically identifies high-priority conversations.
  5. Collaboration: Coworkers can work on shared inboxes with AI-powered task distribution and workflow management.
  6. Semantic Search: Shortwave goes beyond keyword matching to understand the meaning behind your searches.
  7. Custom workflows: Automated processes are created based on email patterns, reducing repetitive tasks.
  8. Mobile apps: Users get a specially designed mobile UI that maintains full functionality.

Pros and Cons

Shortwave’s advantages and disadvantages:

ProsCons
Shortwave has a modern, intuitive interfaceIt has limited integration with other tools
The mobile experience is greatThe premium features are costly
It has strong search capabilitiesThere is a learning curve for Gmail users
Shortwave works well for team collaborationShortwave has no offline mode
Shortwave: Pros vs Cons

Missive is an Email Client With Integrated AI Features

Missives AI Email Assistant
How Missive’s email AI assistant works

Missive is a collaborative email platform that also functions as a modern team chat app. It was initially developed as an internal tool for a company struggling with shared inbox management. Eventually, Missive pivoted to become a full-fledged email client with powerful AI capabilities.

Their AI implementation is particularly noteworthy for its focus on team dynamics; it learns from the collective writing styles and decision patterns of entire teams, not just individuals.

Features

  1. Team Inboxes: Multiple team members can write and edit emails simultaneously with AI-powered suggestions for consistent voice.
  2. AI Memory: Missive uses ChatGPT and maintains a comprehensive context of all team interactions with contacts, informing future communications.
  3. Comment analysis: Missive’s AI assistant employs natural language processing to organize and prioritize internal discussions about emails.
  4. Chat-email integration: The tool seamlessly bridges the gap between internal chat and external email communication with context awareness.
  5. Assignment logic: The AI assistant automatically assigns incoming emails to the most appropriate team member based on historical patterns.
  6. Response library: Missive maintains a smart database of previous responses that evolves based on team usage and success rates.

Pros and Cons

Comparing Missive’s good stuff and bad stuff:

ProsCons
This tool is good for team collaborationThe cost per user can feel high
Users get robust shared inbox featuresMissive can be complex for individual users
The mobile app works wellMissive works best when the whole team adopts it
The search function is comprehensiveMissive can be resource-heavy
Missive: Pros vs Cons

Friday is a Multi-Platform AI Email Assistant

Friday Email AI
Friday’s web UI

Friday was developed specifically to address the challenges of remote team communication.

Equipped with advanced GPT-4 capabilities, this AI tool can help users with any writing task, including emails. It can suggest email drafts, proofread writing, and help users write more effectively. While it’s not specifically designed as an email tool, it can be a valuable tool for improving email communication.

Friday works on both iOS and Android.

Features

  1. Email writing: Friday generates email drafts based on prompts and context.
  2. Tone and style adjustments: It helps you adjust the tone and style of your emails to fit the specific audience.
  3. Grammar and spelling checks: Friday proofreads your emails for errors.
  4. Content generation: This AI tool can create content for various formats, such as blog posts, social media posts, and reports.
  5. Brainstorming: Friday can provide creative ideas and suggestions.
  6. Summarization: Long text can be condensed into concise summaries.
  7. Language translation: This AI assistant translates text between multiple languages.
  8. Style guide adherence: Friday helps format writing according to specific style guides.

Pros and Cons

Evaluate these wins and fails of Friday before you adopt it:

ProsCons
Users get efficient writing assistance for various tasksIt may not always generate the most creative or unique content
It saves time through the automation of repetitive tasksThe output requires review and editing to ensure accuracy
Users get access to a wide range of writing tools and templatesCustomization options are limited for specific writing needs
Friday has the ability to learn and adapt to individual writing stylesBiased data can lead to poor output
Friday: Pros vs Cons

AI Mail Assistant from Klart AI

Klart AI Email Assistant
Drafting emails using Klart’s AI email assistant

The AI Mail Assistant from Klart AI is an advanced email tool designed to enhance email productivity by utilizing the power of OpenAI’s language models, including ChatGPT.

It offers features such as smart email responses, translations in 13 languages, email thread summarization, and comprehensive text analysis. These capabilities help users manage their Gmail inbox more efficiently by generating responses.

Additional functionalities include the detection of sensitive topics, such as:

  • Sarcasm,
  • Harassment,
  • Discriminatory language.

This feature is useful for respectful and appropriate communication in workplace settings.

Klart’s AI Mail Assistant can also improve grammar and wording, refine drafts, and even analyze tone to ensure clarity and professionalism​. It is available as an add-on in the Google Workspace Marketplace and offers a free trial.

Features

  1. Smart responses: AI Mail Assistant generates professional and accurate email responses, helping users draft replies quickly and effectively​.
  2. Translation: The tool supports translations into 13 languages, allowing seamless communication across language barriers​.
  3. Email summary: AI Mail Assistant summarizes lengthy email threads, saving time by condensing essential information into concise points.
  4. Tone and grammar enhancement: Users get suggestions to improve grammar, clarity, and tone.
  5. Comprehensive Text Analysis & Detection: The Mail Assistant identifies and flags sensitive content to encourage respectful communication​.
  6. Real-time support in Gmail: Integrated directly within Gmail, it allows users to leverage AI assistance without leaving their inbox​.
  7. Content scoring: The assistant offers detailed text analysis for clarity, engagement, and accuracy, ideal for workplace communication​.

Pros and Cons

Klart’s AI tool is a mix of merits and demerits:

ProsCons
It quickly generates smart and professional responses, saving time.Full access requires a subscription after a free trial.
The AI Mail Assistant supports translations in 13 languages, making it ideal for cross-cultural communication.It only works within Gmail, limiting usage for users on other platforms such as Outlook.
It is effective at identifying potentially inappropriate language.Users may over-rely on AI-generated responses, which could impact the personal touch of email communications.
The tool is efficient at summarizing long email threads; the condensed versions are accurate, too.Mail Assistant does make errors, too, as it may not always perfectly understand context.
AI Email Assistant from Klart AI: Pros vs Cons

Flowrite is a Popular AI Tool for Email

Flowrite
Flowrite working inside Gmail

Flowrite is a powerful AI email assistant designed to streamline and enhance professional communication. It integrates seamlessly with popular platforms like Gmail, Microsoft Office, LinkedIn, and other messaging tools.

By analyzing context and user input, Flowrite crafts customized, high-quality email responses, saving users time and ensuring polished, professional messages.

The company was acquired by its competitor, Mailmaestro, in 2024.

Features

  1. Email drafting: Flowrite generates personalized responses to emails and messages based on user input.
  2. Seamless Integration: The assistant integrates with various email and messaging platforms, eliminating the need to switch between apps.
  3. Personalized reply suggestions: Flowrite provides multiple reply options per message for tailored responses.
  4. Customizable templates: Users get access to templates for common scenarios, such as customer inquiries or team updates.
  5. Role and preference-based assistance: Users can set preferences for personalized assistance that aligns with their communication style.

Pros and Cons

With Flowrite, here’s what works and what doesn’t:

ProsCons
Flowrite saves time and enhances productivityThere is a learning curve for new users
It improves email quality and professionalismSome templates offer limited customization
Flowrite integrates with multiple platformsUsers will need to purchase a subscription for full access
Flowrite is easy to use with a clear, intuitive designThe tool may lack advanced features for specific industries
Flowrite: Pros vs Cons

Proton Scribe Offers Private and Secure AI Assistance

Proton Scribe
Proton Scribe

Developed by the team behind ProtonMail, Proton Scribe represents a revolutionary approach to AI-powered email assistance with a primary focus on privacy and security.

Unlike other email assistants that process data in the cloud, Scribe pioneered the concept of local AI processing for email assistance. The system employs a unique “zero-knowledge” architecture where even the AI models are encrypted during usage.

Features

  1. Local AI processing: The AI assistant runs all operations directly on the device, ensuring complete security and privacy of the email content.
  2. Specialized architecture: Scribe utilizes encrypted AI models that process data without exposing content to any external servers.
  3. Smart Compose: Users receive intelligent writing suggestions while maintaining end-to-end encryption.
  4. Secure templates: Scribe creates and stores encrypted email templates that adapt to the user’s writing style.
  5. Offline AI capabilities: Users can enjoy full AI assistance capabilities even without an internet connection.
  6. Encryption support: Scribe offers multi-language support with locally stored, encrypted language models.
  7. Privacy-first analysis: The AI tool analyzes email patterns for productivity insights while maintaining zero-knowledge principles.
  8. Secure signatures: Proton Scribe generates and manages encrypted email signatures with built-in verification.
  9. Threat detection: The tool uses AI to identify potential security risks in incoming emails without external processing.

Pros and Cons

Scribe’s hits and misses:

ProsCons
Privacy is its best featureThe AI capabilities are modest
The processing is handled locallyScribe requires more system resources
It works offlineThe tool is slower than cloud alternatives
It features the best securityUsers don’t get many templates to pick from
App updates are regularThe features seem basic compared to competitors
Proton Scribe: Pros vs Cons

Superhuman Offers a Premium AI Experience

Superhuman
Using Superhuman to draft emails

When it launched, Superhuman created a buzz for its high-touch, premium approach to email management. Upon signing up — via invitation only — each user receives a personal one-hour onboarding session with a Superhuman expert.

What sets Superhuman apart is its focus on speed; every action is designed to be completed in 100ms or less. This is possible through sophisticated AI pre-processing and innovative keyboard shortcuts.

Features

  1. AI email drafting: The tool converts notes or ideas into polished emails that match the user’s tone, helping avoid writer’s block.
  2. Auto summarize: It provides concise summaries above long email threads, reducing the need to read entire conversations to get the gist.
  3. Instant Reply: Superhuman creates quick, contextually appropriate replies to emails, enhancing efficiency in routine responses.
  4. Error correction and Autocomplete: Users get real-time spelling, grammar, and punctuation corrections to improve the accuracy and professionalism of drafts.
  5. Ask AI: This feature provides answers to questions directly within the inbox, helping with research and response preparation.
  6. Keyboard shortcuts: Enables users to navigate and manage their inbox rapidly with intuitive shortcuts, reducing the need for clicking.
  7. Split Inbox: Organizes emails into categories like VIPs, tools, and teams to prioritize responses and minimize distractions.

Pros and Cons

The thumbs up and thumbs down factors of Superhuman:

ProsCons
The tool feels premiumSuperhuman is very expensive
Users get a personal onboardingThere is limited availability
Superhuman offers fast performanceThere is a steep learning curve
The shortcuts are excelUsers need an invite to sign up
The team updates the AI assistant oftenIntegration options are limited
Superhuman: Pros vs Cons

Technicalities That Email Marketers Should Be Aware Of

While using AI tools can be a boost for your email marketing results, you should also have a firm grasp of technical topics in email marketing.


Gear Up for 2025 with Campaign Refinery

AI tools can be insightful and help you become a more effective marketer. But AI can’t help you land in inboxes; only a reputed email service with a strong understanding of email marketing principles can do that.

That’s why Campaign Refinery, the #1 email deliverability service in the email industry, is the best choice.

We offer everything a seasoned email professional would desire in an email platform:

  • Automated list-cleaner: We build an email validation tool into our platform, saving you both time and money. And it works automatically!
  • Reputed IP pool: We constantly monitor activities to ensure there are no spam email senders on our platform. As a result, we enjoy an excellent reputation with mailbox providers.
  • Robust segmentation and tagging tools: How you segment and target your contacts can dictate email marketing success. We added the best and most intuitive features to help you win.
  • Authentication: We require all users to implement SPF, DKIM, and DMARC on their email domains.
  • New signup screening: Our vetting process prevents spammers from signing up.

At Campaign Refinery, you can work on your campaigns without worry, and unlock the full potential of email marketing.

Apply here to become a user!

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