This refund policy constitutes a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Big Give Media LLC, doing business as Campaign Refinery ("Campaign Refinery", “we”, “us”, or “our”), concerning your access to and use of products and services provided by Campaign Refinery.
If, for any reason, you are not satisfied with your purchase within 30-days of your initial charge you may request a refund from firstname.lastname@example.org. Refunds are only allowed on initial transactions and must be requested from support.
REFUND MUST BE REQUESTED FROM SUPPORT, THEY WILL NOT AUTOMATICALLY BE PROCESSED IF YOU CANCEL YOUR SUBSCRIPTION TO OUR PRODUCTS OR SERVICES.
When refunds are processed, they happen instantaneously. However, these refunds may take 5-10 business days to reflect on your payment method depending on your bank.