Campaign Refinery is for business owners and marketers who take their email results seriously. People who care about open, click and conversion rates.

If you're generating revenue as a result of your email marketing, we're the platform you want to use if those numbers could be higher (spoiler: there's always room to improve).

We're an especially good fit for those who have been doing email marketing for a while but are seeing declining as a result of poor list hygiene and platforms that aren't as obsessed with your delivery as we are here at Campaign Refinery.

The average Campaign Refinery customer should see open rates lift by approximately 37% once they properly clean (and keep clean), their contact list coupled with our innovative engaged delivery engine and perfect sender score.

To use Campaign Refinery, you need a custom domain for your brand. Free emails such as @gmail or @yahoo are not going to cut it for our advanced email marketing solution. So having a real email address such as "yourname@yourdomain.com" is going to be perfect.

However, that's all you really need to get going.

While you don't need much of a website, we will highly encourage you to do a few inbox optimizing things (like removing privacy from your domain registration, and having Privacy/Terms links on your website).

But to get going TODAY, you basically just need a domain that hasn't been blacklisted.

A basic understanding of email is going to serve you well using Campaign Refinery. To maximize your use of our more advanced features may take some effort to get right.

That being said, the only potentially "scary/technical" part of the setup is actually about 5 minutes of work, and our amazing support team is here to help you get through it.

Plus, once it's been setup once you're good to just use the platform with a pretty moderate skill level. Basically, if using an iPhone scares you this probably isn't for you.

But if you want the most out of your marketing, we can take great care of you.

No email platform can deliver 100% inboxing. Part of that is the moving target of deliverability, but a lot of that actually has to do with your sending habits and content choices as a brand.

That being said, to the best of our knowledge no other platform works harder than we do to force you into a high probability of inboxing than Campaign Refinery.

Instead of promising rainbows and unicorns, we wanted to be real with you. But we believe your odds have never been better of inboxing than with Campaign Refinery.

We use some of the most advanced data sources to determine if a contact is valid, or potentially harmful to your sender reputation. Most of the time in a "false positive", there's actually a typo or something that we as users miss at first glance.

However, in the event that our sophisticated cleaning process identifies a contact as a threat but you know they aren't in your particular case, we have the ability to make per-contact exceptions so you're taken care of.

Of course! You can upgrade or downgrade your plan at any time. For the smoothest experience, please work with support if you have any questions.

We'd also love to work with you if you're simply looking to change from monthly to annual billing for a discounted rate.

Yup! If you cancel a Business or Growth plan within 30 days of your first payment, and you would like a refund, please contact support and we will issue a refund without hassle.

Please reference our complete refund policy for more information. Refunds do not include overage or add-on credits, and only apply to your base subscription fee.

Every single account we offer here supports an unlimited number of contacts. Pricing scales based on email volume or specific features tailored to higher volume customers.

Unlike many of our competitors, we don't think you should pay a kings ransom just for a static list of contacts your business isn't actively getting value from.

Absolutely! The best part about an email list is that it's YOUR list, and that makes it an asset you can bring with you.

However, as a good citizen we only allow you to import lists that have opted-in to receive information from you. That means no purchased lists and no re-importing unsubscribes.

Our automatic list-cleaning system will validate and clean all contacts you import against your available credit balance. Any overages will be charged at the overage rate of your plan.